Appointments

Appointments System

Visit our Surgery Hours page for information on our opening and appointment times. The phone number for appointments is 020 3817 4431.

Due to Covid-19, our GP appointments will be telephone consultations rather than face to face, unless the GP or a member of staff has advised you differently, this is for the SAFETY of patients and staff. If you need to contact the Practice, please telephone us on 020 3817 4431.

 

Home Visits

Routine or emergency home visits are available for those who are houebound.  Please telephone before 10:00am where possible so that the doctors can organise their day.

A doctor can see three patients at the surgery in the time it takes to do a home visit.  90% of our home visits are made to the elderly.

Chaperones

All patients have the right, if they wish to have a chaperone present during a consultation, examination or procedure, as this can be stressful and/or embarrassing for the patient. The doctor may also wish to have a nurse available in some instances. Patients wishing a chaperone should inform the Practice prior to the consultation, examination or procedure whereupon a mutually suitable person (usually a nurse) will be asked to help.

Interpreter

If you require an interpreter to attend with you when you see your doctor please notify the receptionist and she will arrange this for you.

Islington I:HUB Service

More GP appointments for Islington residents at evenings and weekends

If you live in Islington you can now access more evening and weekend appointments with a GP or nurse thanks to three primary care ‘hubs’ as part of the borough’s I:HUB service.

It might be that an evening or weekend appointment is more convenient, or maybe as a daytime carer the only time you have for yourself is at the weekend. These are just some of the situations where you might find it helpful to book an appointment with I:HUB.

I:HUB appointments are available from 18:30 - 20:00, Monday to Friday and from 08:00 - 20:00 on the weekends and public holidays; however, opening hours will vary between the practices.

Appointments do not have to be urgent and are available to anyone registered with an Islington GP. The service is staffed by local GPs and nurses and the hubs are located at the following three GP practices:

  • Andover Medical Centre, 270-282 Hornsey Road, N7 7QZ
  • Ritchie Street Group Practice, 34 Ritchie Street, N1 0DG
  • Islington Central Medical Centre, 28 Laycock Street, N1 1SW

At your appointment you will see an Islington GP or nurse who may or may not be from the practice you are registered with. The GP or nurse will have access to your medical record to ensure that you receive the best possible care and support.

To make an appointment you can call your GP practice on 020 3817 4431 during normal business hours (Monday to Friday 08:00 – 18:30) and ask for an I:HUB appointment. If your practice is closed, you should still call your usual practice number and your call will be answered by I:HUB staff who will be able to help you.

For more information go to www.islingtongp.nhs.uk

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.